Privacy Policy

Effective Date: April 9, 2025

At Dime Nails LA, accessible from dimenailsla.com, we value and respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Introduction

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal data that we may collect through our website and services. Please read this policy carefully to understand how we handle your personal data.

2. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, billing information, etc., that you provide when you fill out forms on our website or book an appointment with us.
Non-Personal Information: Information such as your IP address, browser type, device type, and browsing behavior on our site.
Cookies: We use cookies to enhance your user experience. Cookies help us improve our website by tracking which pages are visited most often and allowing us to personalize content.

3. Legal Basis for Processing Personal Data

We process personal data based on the following legal grounds:

Consent: When you provide us with your personal data (e.g., booking appointments, subscribing to newsletters), you consent to our collection and use of this data.
Contractual Necessity: We process your personal data to fulfill the contractual obligations between us, such as processing bookings, providing services, or managing payments.
Legitimate Interests: We may process personal data for marketing, customer service, and other activities related to our legitimate business interests, provided your rights and freedoms are respected.
Legal Obligation: We may process your data to comply with legal obligations, such as keeping financial records.

4. How We Use Your Data

We may use your personal data for the following purposes:

To process and manage your appointments and transactions
To provide customer support and respond to inquiries
To send marketing communications (only if you have opted in)
To improve our website and services
To comply with legal requirements

5. Data Sharing and Disclosure

We do not sell, rent, or lease your personal data to third parties. However, we may share your personal data in the following circumstances:

Service Providers: We may share data with trusted third-party service providers (e.g., payment processors, hosting services) who assist us in operating our website and services.
Legal Requirements: We may disclose your data if required by law or in response to legal requests by public authorities (e.g., to comply with a subpoena).

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, we will securely delete it.

7. Your Data Protection Rights

Under the GDPR, you have the following rights concerning your personal data:

Right to Access: You can request a copy of your personal data that we hold.
Right to Rectification: You can request corrections to any incorrect or incomplete personal data.
Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
Right to Restrict Processing: You can request that we limit the processing of your data.
Right to Object: You can object to our processing of your data for legitimate interests or direct marketing.
Right to Data Portability: You can request that we transfer your data to another organization or to you in a structured, commonly used format.
Right to Withdraw Consent: If you have given consent for processing, you can withdraw it at any time.

To exercise any of these rights, please contact us at [email protected].

8. Security of Your Data

We take the security of your personal data seriously and use appropriate technical and organizational measures to protect it. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. International Transfers

If we transfer your personal data outside of the European Economic Area (EEA), we ensure that adequate safeguards are in place to protect your data, in compliance with the GDPR.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website with the effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal data, please contact us at:

Email: [email protected]
Address: [Insert business address here]